Built by Operators.
Built for Operators.
We got tired of trying to fit our machines into generic commercial policies. So we built something better.
Speak to a Licensed Agent (334) 454-3100The Problem We Set Out to Solve
Vending and amusement machine operators have always existed in a coverage gray zone. Too specialized for standard commercial policies. Too spread-out for traditional brick-and-mortar business insurance. The result? Operators either overpay for policies riddled with exclusions — or they operate completely unprotected and hope nothing goes wrong.
We saw this problem firsthand. Operators getting denied claims because their machine didn't fit the policy definition. Operators scrambling to find certificates of insurance before losing a location. Operators losing thousands to vandalism or theft with zero recourse.
Vendsurance was built to change that. It's a marketing collaboration between CandyMachines.com — a Family Fun & Games portfolio company with over two decades of experience serving vending and amusement operators — and Authentic Services, Inc., a nationally licensed insurance provider. Together, we created an insurance program built around the way operators actually run their businesses — routes, not storefronts. Equipment, not inventory. Locations, not fixed addresses.
About This Program
Vendsurance brings together deep industry knowledge and licensed insurance expertise — two things that have never been in the same room before.
CandyMachines.com
A Family Fun & Games portfolio company and one of the largest suppliers of vending machines, amusement equipment, and bulk candy in the country. With over 200,000 customers and two decades in the industry, CandyMachines.com understands the day-to-day realities of running a vending or amusement operation better than any insurance company ever could.
Authentic Services, Inc.
A nationally licensed insurance provider specializing in niche commercial programs. Authentic Services brings the licensing, carrier relationships, and regulatory expertise to back every Vendsurance policy. When you get covered through Vendsurance, you're backed by a real, licensed insurer — not a workaround.
Vendsurance is a non-partnership marketing collaboration between CandyMachines.com and Authentic Services, Inc. All Vendsurance policies are underwritten, serviced, and maintained by Authentic Services, Inc., a nationally licensed insurance provider.
What Makes Us Different
Most insurance companies don't know what a bulk candy rack is. We do. Here's why that matters.
Industry-Specific Coverage
We didn't adapt a generic Business Owners Policy (BOP) and call it good. Vendsurance was designed specifically for the vending and amusement industry — covering the risks you actually face, not the risks a hardware store faces.
Operator-First Support
When you call us, you're talking to someone who understands your business model. We know the difference between a snack machine and a combo machine. We know why your locations demand certificates. We'll treat you like a professional, not a policy number.
Flexible as You Grow
Route operators add machines constantly. Your policy should keep up. Vendsurance makes it straightforward to update your coverage as your operation scales — no red tape, no policy rewrites from scratch.
Our Mission
"To give every vending and amusement machine operator — from the solo candy route owner to the multi-state operation — access to insurance coverage that actually fits their business, at a price that makes sense."
